Services

Half-day daycare

Perfect for dogs who need a shorter visit or for owners with flexible schedules. A half day is up to 5 hours of care in our calm home environment — with playtime, rest, and plenty of attention. Ideal for puppies, older dogs, or those who prefer a gentler pace.

Running a little over? A stay of 5–6 hours is an extended half day — just $15 on top of the half-day rate, rather than the full-day price.

• Up to 5 hours of supervised care
• 5–6 hours: extended half day (+$15)
• Small groups for personalised attention
• Outdoor play and enrichment
• Premium treats and water
• Rest time in a peaceful home

Full-day daycare

Our most popular option. A full day is any stay over 6 hours, up to our full hours of 7:30am–5:30pm — in a real home, not a kennel. Daily park walks, structured play, rest periods, and plenty of one-on-one time. They'll come home tired, happy, and ready for a good sleep.

• Over 6 hours, up to 7:30am – 5:30pm
• Daily walks and outdoor enrichment
• Small groups, maximum attention
• Premium treats and care
• Calm, secure home setting

Welcome packs — new customers only

A one-time welcome offer for new dogs joining Pansi's Paws. Pre-pay a 5-day or 10-day pack at a discount, use within 6 months, and see if we're the right fit for your dog before committing further.

• 5-day welcome pack — 10% off single-day rate
• 10-day welcome pack — 15% off single-day rate
• Use within 6 months of purchase
• Available once per dog, first-time customers
• Non-transferable · after your first pack, standard rates apply

Senior Care

Older dogs deserve more than a busy commercial environment. Our Senior Care offering is designed for dogs aged 10 years and over, or dogs of any age with health needs that require a modified routine — mobility issues, chronic conditions, or simply a lower energy level than the rest of the group.

What it includes: extra rest periods, gentler group placement, twice-daily wellness checks, additional photo updates so you stay connected through the day, and the calm of a real home rather than a kennel. We're also equipped to administer oral medication if your dog needs it during the day.

• For dogs 10+ years OR with health needs at any age
• Extra rest and gentler group placement
• Twice-daily wellness checks
• Oral medication administered (if needed)
• Additional photo updates throughout the day
• Senior Care add-on: $12/day on top of standard daycare

Puppy Care

Puppies need more attention than adult dogs — frequent toilet breaks, calm introductions, and a steady hand on socialisation. Our Puppy Care add-on is for puppies under 6 months and gives them the extra structure they need to settle, learn, and enjoy their day with us.

What it includes: toilet breaks every 2–3 hours, gentle introduction to the group (no rough play), calm exposure to home routines, photo updates on behaviour and adjustment, and notes back to you on socialisation progress so you can build on it at home.

• For puppies under 6 months
• Frequent toilet breaks (every 2–3 hours)
• Calm, monitored introduction to other dogs
• Gentle exposure to home environment and routines
• Photo updates and behaviour notes
• Puppy Care add-on: $12/day on top of standard daycare

Pickup & Dropoff

Short on time? We can collect your dog and bring them home — door-to-door, by arrangement. Subject to availability; please book in advance.

• Within 5 km of Annandale: $20 each way · $35 round trip
• 5–10 km: $30 each way · $50 round trip
• Beyond 10 km: by arrangement — call to discuss
• Pre-bookable only · not on-demand

Hours, drop-off & pickup

Our standard hours are 7:30 AM – 5:30 PM, seven days a week. Drop-off and pickup within those hours are included in your booking, no extra cost.

Daycare:

• Drop-off and pickup any time within standard hours included
• Late pickup after 5:30 PM: +$10 per 30 mins (15-min grace, capped at $40/day)

Need door-to-door pickup & dropoff service? See Pickup & Dropoff section above.

Free Meet & Greet

Before any booking, we invite you and your dog to come and visit. It's a relaxed 30-minute session — your dog meets Pansi, gets a sniff around the home, and you get to meet Andressa and ask anything you'd like.

No charge, no pressure. We just want to make sure your dog feels comfortable here, and that you're confident leaving them with us. Most clients book in within a week of the meet & greet — but we'd much rather you say "no thanks" if it's not the right fit.

• 30 minutes, completely free
• Required before your first booking
• Your dog meets Pansi and the home
• You meet Andressa and ask anything
• No obligation to book afterwards